Shipping & Delivery

Everything you need to know about how we ship your meals safely, quickly, and cold—nationwide.

How Much Is Shipping?

Shipping is based on your order total:

Orders over $85: Free shipping
Orders $35–$84.99: $5.99 flat rate
Orders under $35: $9.99 flat rate

Summer Shipping Insurance: During warmer months, we may add a small shipping protection fee to keep your meals cold and fresh in transit.

Where Do You Ship?

We currently ship to most of the continental U.S.

We do not ship to:

Alaska
Hawaii
Puerto Rico
U.S. territories

To check if we ship to your location, just begin checkout and enter your zip code.

When Will My Order Ship?

We ship orders Monday through Thursday. Your ship date depends on when you place your order:

Friday – Sunday:	Ships Monday · Arrives Tuesday–Wednesday
Monday:	Ships Tuesday · Arrives Wednesday–Thursday
Tuesday:	Ships Wednesday · Arrives Thursday–Friday
Wednesday:	Ships Thursday · Arrives Friday–Saturday
Thursday:	May ship Thursday or be held until Monday

Saturday delivery depends on your location and UPS availability.

How Are Meals Packaged?

We ship all meals frozen using dry ice in a recyclable, insulated cooler box. Meals stay cold and food-safe for hours—even if you're not home when it arrives.

What If My Meals Arrive Partially Thawed?

If you have a concern about the temperature of your food upon arrival, immediately place meals in your freezer and contact our support team.

Meals that arrive cold (but not frozen) are still safe to eat. We ship with dry ice, which sublimates—so you won’t see ice packs or melting. That’s completely normal.

Can I Track My Shipment?

Yes. As soon as your order ships, you’ll receive an email with a UPS tracking number so you can follow your delivery in real time.

Still Have Questions?

We’re here to help. Visit our Contact Us page and our team will get back to you quickly.

What Customers Are Saying

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