Shipping FAQ

Results, Delivered. 

Please read our Covid Supply Chains Notice. The entire national supply chain is running behind, which may effect the delivery date of your order. If you have a problem with your shipment, please reach out to us - support@cleaneatzkitchen.com and we will make it right. 

When do you ship?

Please note if you ship to a non-residential address (business, FedEx OnSite, mixed-use apartment buildings etc.), FedEx does not deliver on weekends, therefore your order may be held until next week. Please allow 24 hours for us to process your order before handing it off to FedEx. Once processed, orders will be in transit based on the below map. This means "1 Day Transit" orders will be delivered 1-2 days after you order etc.

Residential Time-in-Transit Map

 

What are your shipping options?

All product is shipped FedEx Ground. By not offering expedited shipping, we are able to keep prices reasonable.

How do I know if my meals are good to eat on arrival?

If you have a question about the temperature of your food upon arrival, immediately place in the freezer. Then, contact our support. While the majority of our food will arrive frozen, the product is still ok if it arrives cold. 

Refund and Return Policy:

Due to the perishable nature of our product, we are unable to accept returns. In the event you receive an incorrect or damaged order, we will replace or refund the incorrect or damaged product.